Update Your SUBARU STARLINK® In-Vehicle Touchscreen Software 

Your Subaru is equipped with over the air "OTA" software update capability. Follow these steps to update your Subaru STARLINK in-vehicle touchscreen display's software to improve performance and functionality.
WARNINGS: 
• Move the vehicle to an outside location where the engine can be safely started and kept idling during the update process. 
• Never idle the vehicle in a closed space such as a garage, even if the garage door is open. 
• Once the vehicle is in a safe location, be sure the vehicle is in Park if CVT or Neutral if MT and the parking brake is fully engaged. 
• Remain with the vehicle throughout the entire update process. 

NOTES: 
• The entire process will take up to 1 hour and 10 minutes.
• During the update process, you will be able to use all features of your vehicle except for the in-vehicle touchscreen display. 
• We suggest adjusting the climate controls to your desired settings before you begin the update, as they will become unavailable during the update process. 
• Unplug any devices, cables or USB drives from the vehicle's USB ports, including Apple Carplay
    
   
 
Updating Your Starlink Step by Step:

Step 1) Connecting your Subaru to Wi-Fi
To complete this update, you will need a strong Wi-Fi signal. You can use one of two Wi-Fi sources: • Your home Wi-Fi (if it reaches your parked location) • Your phone's Wi-Fi hotspot (if your phone and data plan are capable) NOTE: This update uses at least 100MB of data. Choose a WI-FI connection with no data restrictions. Wi-Fi connections that require acceptance or login to a web page (such as a coffee shop or hotel) cannot be used. To connect to whichever Wi-Fi source you prefer, follow these 5 steps: 
1. Go to Settings on your in-vehicle touchscreen display. 
2. Select General 
3. Select Wi-Fi 
4. Ensure Wi-Fi is turned on and then select Available Wi-Fi Networks 
5. Select your Wi-Fi network of choice and enter a password if required.

Step 2) Download and Install the Update
Download and Install Updates Now, let's update your STARLINK system using the following 9 steps: 

1. Go to Settings on your in-vehicle touchscreen display. Or, if you are following a prompt on your in-vehicle touchscreen display, select OK and skip to Step 6. 
2. Select General 
3. Select Software Update 
4. Select Update 
5. Select Check For Updates 
6. Select Download Now • The download process will take up to 30 minutes. • The system can be used while the software update is being downloaded. 
7. Once the download is complete, select Install Now • The install process will take up to 40 minutes. • Do not turn off the engine during installation. Note: If the display screen goes blank during the installation process, leave the vehicle on and allow the system to restart. After up to two minutes, you will receive the message: "The software update is ready. Would you like to install it now?". Press OK to continue. 
8. Select OK on the confirmation screen once the install is complete. 
9. Turn the vehicle off. The installation will complete after the vehicle has been off for at least 5 minutes. You will see a "The update was successfully installed" message upon restarting the vehicle.
Frequently Asked Questions:

Q: What are vehicle software updates? 

A: SUBARU STARLINK is always working to provide our customers with a better ownership experience by providing a SUBARU STARLINK System Update for your vehicle. This update ensures that your vehicle is up to date by providing an easy and convenient update process. Software updates are not all created equally. Your vehicle might receive an in-vehicle touchscreen display update or a Data Communication Module (DCM) software update. Each type of update may provide a slightly unique experience related to acceptance and communication of the software update. The SUBARU STARLINK System Update is currently used to improve the SUBARU STARLINK system which includes STARLINK Safety and Security Subscription Services and multimedia services. 

Q: How do vehicle software updates work?

 A: When an update is available, you will be prompted on your in-vehicle touchscreen display to begin the software download process when you turn your ignition OFF. Accepting the invitation will begin the software download. From there, the update file will be downloaded to your vehicle. You will be provided with the opportunity to allow the update to install or to postpone the installation for up to two times before it will automatically install.  When the update process is complete, a completion screen will display on your vehicle's head unit and the green status light on the overhead console will illuminate. 

Q: How will I know that the STARLINK System Update has arrived in my vehicle for download? 

A: When you turn your vehicle off you will see an invitation to install new software. You will have the option to "Install Now" or delay the installation process two times before it will automatically install.