Job details

• Full-time

Qualifications

• Driver's License (Required)
• US work authorization (Required)

This is an outstanding opportunity to continue, or start, your retail career with Connecticut's Premier Subaru Dealership - and, one of the largest and most well established new car dealerships in Connecticut.

Business is up more than 45% in our brand new facility. Our new, state of the art facility offers 30 service bays, 3 express bays, 2 alignment racks, a 14 car service lane and the largest parts department in Connecticut - it is a true destination point and has already garnered awards nationally.

At Premier, our advisors properly document Customer Vehicle issues and maintenance recommendations. They ensure customers are kept fully informed as to their services needed and work with the technical staff to ensure the timely completion of the same.

Job Description

• Greet customers and assist them with any inquiries they may have.
  

• Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle. This is all done in our climate controlled service lane.

• Consult with customer on applicable service specials.

• Prioritize required services, and be prepared to provide options upon request.

• Document declines for services and ask for follow-up on future service considerations

• Keep customer informed on completion times, service expenses, and possible changes.

• Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.

• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

• Spend quality time building relationship with the customer.

• Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.

Join out winning automotive service team - apply today!

Job Requirements

You will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:

At least 1 year of experience in an automotive service advisor role is preferred - but, we will TRAIN THE RIGHT PERSON - WE ARE SEEKING INDIVIDUALS WITH A "CAN DO" ATTITUDE AND THAT ARE CUSTOMER FOCUSED!

Must have computer proficiency

Valid driver's license

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

COVID-19 considerations:

Premier Subaru believes in a safe and secure environment. Our brand new facilities are spotless. We abide by both CDC and Executive Orders to ensure the health and well being of our employee team members and our clients.

Ability to commute/relocate:

• Branford, CT 06405: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

Hiring Insights

Hiring 2 candidates for this role

Urgently hiring

Job details

• Full-time

Qualifications

• High school or equivalent (Required)
• Automotive Repair: 2 years (Required)
• Driver's License (Required)
• ASE Certification (Preferred)

THERE ARE MANY TECHNICIAN JOBS AVAILABLE. WHY SHOULD YOU CONSIDER THIS ONE?

WE WILL GET RIGHT TO THE POINT - WE ARE CONFIDENT THAT THERE IS NO BETTER TECHNICAL JOB OUT THERE THAN ONE WITH US. ASK YOURSELF IF YOUR CURRENT EMPLOYER HAS THE FOLLOWING - OR ANYONE IN THE MARKET. AT PREMIER SUBARU AND PREMIER KIA IN BRANFORD - WE OFFER:

• Extremely competitive pay and compensation package.
• Earn double flat rate if you work extra/days off
• Health insurance/dental insurance has been held to the same cost for the last 6 years in a row.
• Completely fair and transparent dispatch process. We will set you up for success. Just bring us a willingness to work or a positive attitude.
• Direct incentives for fixed right the first time repairs
• Company paid uniforms
• Company supplied tool boxes
• Company paid factory training, including transportation/lodging, etc.
• Company supplied laptops/phones to compliment your efficiency.
• Completely climate controlled facility. Air conditioned/heated/radiant heat floors
• All brand new - state of the art Hunter Equipment
• Parts department with a 98% fill rate to ensure that the parts for your job - are in stock - this includes TIRES.
• Largest loaner car fleet in Connecticut - so customers are at ease allowing us to complete the work on their vehicle.
• COMPLETELY ENGAGED MANAGEMENT. Our owner is deeply involved in the service department - and, does it to ensure the best environment in the business. This is a stable and award winning management team that puts employees first. You are not a number - but, we work together to ensure your income/career goals are met.
• We want a long term relationship with you.
• Our reputation speaks for itself. Our company is recognized as one of the best in the business - and, we want only the best on our team.

OUR FACILITIES ARE AWARD WINNING AND PROVIDE YOU WITH AN OUTSTANDING PLACE TO WORK

At Premier Subaru and Premier Kia, our technicians earn top dollar in the automotive service field. We have an ALL NEW STATE OF THE ART facility with temperature controlled (Heat & AC) service shop and drive lane, brand new tool and equipment room, paid training, paid vacations, flexible schedule, and the opportunity for advancement. We are looking for technicians who are self-motivated, detail oriented, eager to learn, and who work well in a fast paced, team-oriented environment.

While All experience levels are encouraged to apply - our initial hires will be experienced technicians with outstanding track records.

$$$ Highlights $$$

Full Benefits Package

401k Match

Employee Referral Program

Weekly Bonus Program

Engaged and stable management team

Busy shop with plenty of hours for ALL!

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Properly complete the service and/or repairs for which the technician is trained as assigned by management.
• Consistently uses all required, necessary safety equipment including and not limited to eye protection, protective foot wear, breathing mask, ear plugs and protective gloves.
• Complete all work according to the applicable safety requirements and published procedures.
• Properly use the special tools and equipment provided by the service department.
• Produce quality work that evidences pride of workmanship resulting in Fixed Right the First Time scores at or above the district average as measured by monthly manufacturer customer satisfaction reporting.
• Ensure that customer vehicles you work on are returned to consumer as clean as they were prior to being serviced.
• Provide proper documentation, use of troubleshooting sheets and recording of proper detailed cause and correction on every repair order as required by management.
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees.

EDUCATION / SKILLS EXPERIENCE

• Must have excellent communication skills including the ability to effectively communicate in person, over the phone and in writing as well as strong interpersonal and customer services skills
• Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously in a fast paced environment required.
• Must be detail oriented and well organized
• All ranges of experience welcome!

Benefits, including health & dental after 60 days

Premier Automotive Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based without discrimination.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Signing bonus

Education:

• High school or equivalent (Required)

Experience:

• Automotive Repair: 2 years (Required)

License/Certification:

• Driver's License (Required)
• ASE Certification (Preferred)

Work Location: One location

Hiring Insights

Hiring 2 candidates for this role

Job details

• Full-time

Qualifications

• US work authorization (Required)
• Customer service: 1 year (Preferred)

PREMIER SUBARU IS SEEKING AN EXPERIENCED, HIGH PERFORMING SALES PROFESSIONAL TO JOIN OUR TEAM AS A SENIOR SALES MEMBER.

COMPENSATION EXPECTATIONS OF BETWEEN $110,000 - $160,000

About us

Premier Subaru Branford is one of Connecticut's largest and most well respected Subaru retailers. The company has a track record of stability and some of the highest customer satisfaction scores in America. The company operates from a brand-new $12.5 million facility and has a history of promotion from within. The jobs that the company is currently seeking is due to internal promotions.

Premier Subaru is a member of the Premier Automotive Group - Connecticut's Largest Subaru Retailer Group .

Automotive Sales Professional

If you are seeking a career in Automotive Retailing, Premier Subaru is the place for you.

Everyone knows that SUBARU has had more sales records over the last 10 years than any other car company. Subaru is a brand - and a culture that our team and customers love. Subaru customers are the most loyal of any automotive customers and, the Subaru Love Promise helps our communities and charitable organizations throughout.

With a brand new 40,000 sf facility, a significant advertising and social media budget, one of the largest inventories of new and preowned Subaru models in the Northeast, we provide you with the tools you need to meet your financial and career goals. The Premier Subaru dealerships sell more Subaru's in Connecticut than any other dealer.

Premier Subaru has a transparent and goal oriented compensation plan, including a generous base salary and a transparent bonus structure. Our sales team has ranked our compensation package on of the best in the business. Furthermore, our management team takes a vested interest in your success and you are provided with state of the art tools to assist you.

At Premier Subaru we value the happiness of our employees - as much as the happiness of our customers. We want you successful and provide you with benefits to ensure your satisfaction - including:

• Generous salary and bonus plan. Our sales consultants are non-commission - making it easier for you to simply help the customer in a way that suits them the best. We have first year employees exceeding $75,000 per year.

• Life Insurance
• Short/Long term disability insurance
• Vision insurance
• 401K retirement plan with a company match
• Paid vacation time - up to 3 weeks
• Paid training
• Paid sick days
• Uniform program
• Significant room for advancement
• Outstanding working environment in a brand new facility.
• A schedule that allows you balance and quality of life.

Premier Subaru is seeking individuals with a true passion to succeed. We are an environment where honesty and straightforward dealing is embraced. You will find both personal reward and financial gain at Premier Subaru

Please apply through this website.

Premier Subaru Branford provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

COVID-19 considerations:

Premier Subaru values the health and well being of our employees. We have significant policies in place, and, provide PPE tools to ensure our employees safety

Ability to commute/relocate:

• Branford, CT 06405: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location